FAQ

Frequently Asked Questions

Q. How do I become a member at Royist?
A.To apply for membership, please get in touch with us, via our messenger app. Kindly note that, in order to maintain the high quality of service we seek for our members, a limited number of new memberships are issued in each calendar year.

Q. Why do you place a limit on new members being accepted?
A. In our effort to continuously provide an exemplar level of service to our existing members, we limit the uptake of new members. In this respect, we are able to offer a highly bespoke and personalised approach together with exclusive benefits which simply cannot be found anywhere else.

Q. What is the difference between the Standard/ Emperor memberships?
A. Our Standard Membership is tailored towards working professionals and includes our basic concierge service as well as access to our venue guides, events calendar and luxury brands. Our Emperor Membership is suitable for high-net worth individuals who can enjoy a 365/24/7 global service, a dedicated assistant, proactive recommendations and family coverage.

Q. What is the cost for a Royist membership?
A. To receive a quotation for our Standard and Emperor Membership prices, please get in touch with is. Reduced rates are valid for applicants who are under 30 years of age at the time of acceptance.

Q. Do you offer joint or family memberships?
A. Yes we do, with our Emperor membership level. Each of our clients is unique to us and we fully consider their individual circumstances to provide a tailor-made service.

Q. Which locations do you serve?
A. We provide a global level of service and we often travel alongside our members to fulfil their needs. In addition, through our international network of preferred partners and suppliers, we are able to satisfy the most stringent requests in a prompt and delicate manner.

Q. How are you different from other concierge providers?
A. We believe, that our truly personal approach is what sets us apart. Our clients is our family and their aspirations, needs and concerns are our utmost priority. Furthermore, through our accumulated experience and industry contacts, we are in the ideal position to offer an enviable level of service.

Q. Do you provide a one-off service?
A. At this moment, we do not provide any services to non-members.

Q. How do I get in touch with Royist?
A. We receive a significant number of enquiries and as such we might not to able to reply to all of them in due course. To get in touch with us, as a prospective partner/ supplier please e-mail us at partners@royist.com. For all membership enquiries please contact us at members@royist.com.